The actual widget, on a demo store.
Live on your site in one line.
- 1
Create your account
Sign up free and add the people who will answer calls. Each gets their own agent sign-in.
- 2
Paste one tag on your site
A support bubble appears in the corner of every page. It loads nothing until a visitor clicks it.
- 3
Go online and take calls
Agents set themselves available. Visitors pick a topic, join the queue, and see a real face.
<script
src="https://webrtc.myprep.tech/embed/loader.js"
data-tenant="pk_live_your_key"
></script>Works on any site you can edit — plain HTML, WordPress, Shopify, React. Your key is in your dashboard once you sign up.
Built for the whole call, not just the video.
The right person picks up
Before joining, visitors choose a topic and how urgent it is. Calls go first-come-first-served, by priority, or to agents with the matching skill — your choice.
Connects where calls usually fail
On 4G, office Wi-Fi and behind strict firewalls, calls fall back to an encrypted relay automatically.
A console for a full shift
Agents see who’s waiting and for how long, answer in one click, and log how each call ended.
Your brand, your domains
Match the widget to your colours, and decide exactly which websites are allowed to use it.
Bridge to your phone system
Connect web calls to an existing PBX through a SIP gateway, so your phone team can answer too.
For anyone whose customers have questions.
Online stores
Answer the sizing or delivery question before the cart is abandoned.
Clinics
A quick face-to-face before a patient books, or after they’re discharged.
Schools
Admissions questions answered live, routed to the right department.
Service desks
Hand web callers to your existing phone team through a SIP bridge.
Locked to your domains. Encrypted in transit.
The widget runs only where you allow it, and every call is encrypted between the two browsers.
Encrypted calls
Audio and video travel over DTLS-SRTP, browser to browser.
Locked to your domains
The widget only runs on sites you list. Anywhere else, it refuses.
IP allowlists
Limit API and widget use to the address ranges you trust.
Replay protection
Every widget load carries a single-use token that can’t be reused.
Short-lived sessions
Tokens rotate and expire; relay credentials last minutes, not months.
Audit log
Security events are recorded so you can see who did what, and when.